Privacy Policy

Information you provide

When you contact CCS or request an assessment, you may provide your name, email address, phone number, company, project location, a description of the work, and other details you choose to share. If you upload photos or files, those materials and information contained in them are also part of your inquiry.

Please provide only information relevant to the project and material you are authorized to share. Avoid including payment-card details, government identification numbers, health information, or unrelated personal information in messages or uploads.

Information collected when you visit

Website hosting, security, and measurement services may receive technical information such as your IP address, browser and device details, pages visited, referring page, interactions with the site, and the time of your visit. Cookies and similar technologies may be used to support these functions.

The site loads Google tagging technology and Google-hosted fonts. These services can receive information from your browser, including the page address and IP address. The information collected and its use depend on the service and its settings. See how Google uses information from sites that use its services and the Google Privacy Policy.

How information is used

Information received through the website may be used to:

• Respond to questions and evaluate requests for concrete repair.
• Discuss project conditions, estimates, scheduling, access, and service needs.
• Maintain correspondence and records related to inquiries and services.
• Operate, protect, troubleshoot, and improve the website and understand how it is used.
• Address misuse, protect legal rights, and meet applicable legal obligations.

Optional updates

Our forms offer an optional choice to receive updates about CCS projects and products. If you choose those updates, your contact information may be used for that purpose. You can ask to stop receiving promotional updates by contacting CCS or by using an unsubscribe option included in a message.

Declining promotional updates does not prevent you from requesting an assessment. Communications needed to respond to an inquiry or manage a project are separate from promotional updates.

When information may be shared

Relevant information may be accessed by CCS personnel and service providers who support functions such as website hosting, security, form processing, business communications, and website measurement. Providers receive information in connection with the functions they perform; Google services are also subject to Google’s own privacy terms.

Information may also be disclosed when required by law or when reasonably necessary to address suspected fraud or misuse, respond to a lawful request, or protect people, property, or legal rights.

Cookies and your choices

You can review, delete, or block cookies through your browser settings. Restricting cookies or other browser features may affect parts of the website. Google also provides account and advertising controls described in its privacy resources linked above.

You can choose not to submit a form or file. If you prefer to discuss a project by phone, call 816-777-7192.

Retention and security

How long information is retained depends on the type of information, the purpose for which it was received, ongoing project or business needs, and applicable recordkeeping or legal requirements. A request to delete information may be limited by those needs and requirements.

No internet transmission or storage system can be guaranteed completely secure. Please avoid sending sensitive information that is not needed for a concrete repair inquiry.

Privacy questions and requests

You may contact CCS to ask about information you have submitted, request a correction or deletion, or change a communication preference. Requests will be reviewed in light of applicable law and the circumstances. We may need information to verify your identity or locate the relevant records before acting on a request.

Use our Contact page or call 816-777-7192. Please identify your message as a privacy request and do not include unnecessary sensitive information.

Children and external websites

This website is intended for people seeking commercial concrete repair services and is not directed to children under 13. If you believe a child has submitted personal information, contact CCS so the matter can be reviewed.

Links to social networks and other external websites lead to services with their own privacy practices. Review the privacy information provided by those services before sharing information with them.

Changes to this policy

This policy may be updated as the website, services, or information practices change. The date at the top of this page identifies the latest update. Additional notice or choices will be provided where required by applicable law.

For information about using this website, see our Terms & Conditions.